Returns & Exchanges

At Additional Lengths, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unopened and unused hair extensions and styling products. For hygiene reasons, items must remain in their original packaging with all security seals intact to be eligible for a refund.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive your unique RMA number.

• 2.
  Secure the Package

  Place the items in their original, unopened packaging and ensure the parcel is securely sealed to prevent damage during transit.

• 3.
  Ship the Item

  Attach your return label and drop the package off at your nearest authorized courier point, ensuring you obtain a proof of postage receipt.

• 4.
  Quality Check & Refund

  Once our warehouse team verifies the condition of the returned products, your refund will be processed to your original payment method within 5-7 business days.